MDoffice - Microsoft Certified Solution Provider

    
  Customer service comes first.

Having problems with MDoffice products? Don't worry, it's our business to help. MDoffice backs up its healthcare management products and services with complete support services which help to ensure that our customers maximize the return from their MDoffice investment.

Phone support is during our extended business hours from 9:00am to 6:00pm (EST), Monday through Friday. Or you can use our email Helpdesk and communicate with our technical support representatives 24 hours a day.

 

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No one supports you like MDoffice

With 20 years of experience helping practices install and operate healthcare practice management systems, MDoffice offers extensive resources to support you in every way -- from pre-installation planning right through hands-on technical support.

Whether you need assistance with your hardware, software, network or practice management, we can take care of your problem promptly and professionally. We understand how important solving your problem is to you. MDoffice support technicians are focused on helping you manage and understand your systems.

When you call MDoffice with a problem, the support specialist will lead you through several steps to identify and solve the problem. Be prepared when you call. Be at your computer with MDoffice running, ready to follow instructions.

A support specialist can troubleshoot best if you're ready to step through the sequences that led up to the problem. When did it start? How long has the problem been occurring? How often does it happen? Can you remember anything that might have started or caused this problem? (power outage, new software installed, new hardware installed, administrative change, configuration, moved hardware to a new location).

Customer driven problem solving.

Tried & Tested...20 years of proven experience and thousands of satisfied physicians.
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