Clinical messaging.

As incoming messages, physicians receive electronic test results, prescription refills, clinical memos, transcriptions, and communications from staff and other physicians. They can rapidly tag these messages with instructions and annotations, and then send them electronically to other staff or physicians, or mark them as "done".

MDoffice's ticklers make managing daily tasks easier. Every staff member has their own tickler list that can be used to track patient tasks or schedule follow-up reminders. Scheduling tasks is as easy as clicking the mouse. When the follow-up date/time arrives, MDoffice prompts the user of their task. Once a user is done with a task, the user marks it as completed.

Time-critical events such as laboratory results are delivered to physicians in a timely fashion. Patient notes and staff messages are stored directly in the patient chart for easy and organized access, promoting accountability.

Enhanced office workflow.

You can make reminders, look for lab and test results, monitor due dates and assign tasks to staff members. Tasks can be added either manually or by MDoffice automatically. For example, today your patient has Pneumonia, and in one week you might want an automatic tickler sent to your nurse, reminding her to call the patient to have a chest x-ray. Your ticklers appears on your nurses task list and reports back to you if there are any problems with that request. You have an automatic audit trail of responsibility.

Not only do ticklers prompt you, but also record your responses, alerts you if the activity is incomplete, and files the information and its successful completion in the patient record. Through the health maintenance you've designed, tests ordered and medication refills are placed on current tickler lists for. Ticklers are also a convenient place to document phone encounters with a patient.

Patient sticky notes.

How many times have you lost a reminder that you'd scratched onto a yellow sticky note or the back of an envelope or paper napkin, and then failed to follow-up on or make a telephone call? MDoffice ticklers are the perfect companion to MDoffice by helping to create, organize, prioritize and store what tasks you need to do and when to do them and can keep everyone up-to-date.

MDoffice ticklers save significant staff time spent finding, copying, distributing, reviewing and refilling patient records. They also offer the tools to make immediate replies to requests for phone consultations, lab results, medication refills or other urgent inquiries. Because tickler messages are stored electronically, they can also be delivered by email or fax directly from the computer or printed at any time.

Anytime features and benefits:

• Logical optimized workflow mirrors existing office patterns for smoother patient flow throughout the practice.
• Streamline office procedures and reduce administrative tasks while increasing communications and accountability.
• Increase productivity by being aware of and responding to patient and staff messages immediately or when convenient.
• Organize your day with a personalized and prioritized real-time overview and immediate details of the daily workload.
• Provides a birds-eye view of patient flow and instant notification of patient arrivals, encounter status and test results.
• Keep track of and maintain patient and staff sticky notes for immediate access to lab and test results, med refills etc.
• Set specific reminders with due dates for specific staff members to ensure timely follow up and responsibility.
• Enhance the way you communicate with patients, staff and colleagues with built-in messages and task lists.
• Get the big picture about important tasks or to quickly assign tasks to ensure timely follow up.